Frequently Asked Question
FAQ
Frequently Asked Question
Is There A Warranty On Your Products?
Is There A Warranty On Your Products?
Yes, our products are under warranty. If the products are not damaged due to user error (such as breakage, incorrect voltage, excessive amperage), we offer a one-to-one replacement.
What Is The Lifespan Of Your Products?
What Is The Lifespan Of Your Products?
The average lifespan of our LED products is over 50,000 hours. However, this may vary depending on usage conditions.
Do You Provide Installation Services?
Do You Provide Installation Services?
Yes, we offer installation services with our professional team for an additional fee. We work with you to provide the most suitable solutions for your space.
Are Your Products Resistant To Outdoor Conditions?
Are Your Products Resistant To Outdoor Conditions?
Evet, dış mekan koşullarına dayanıklı LED ürünlerimiz bulunmaktadır. Suya ve toza karşı korumalı olan bu ürünler, zorlu hava şartlarında dahi güvenle kullanılabilir.
Do You Provide Custom Design Services?
Do You Provide Custom Design Services?
Yes, we offer a special design service to our customers' needs and requests. We add a unique touch to your spaces with personalized solutions.
Do Your LED Products Save Energy?
Do Your LED Products Save Energy?
Yes, our LED products consume much less energy than traditional lighting solutions. This way, we offer both environmentally friendly and economical solutions.
In Which Countries Can Your Products Be Found?
In Which Countries Can Your Products Be Found?
As Larviya, we export to 13 different countries outside of Türkiye. You can easily reach our products internationally.
How Does The Ordering Process Work?
How Does The Ordering Process Work?
After you contact us for your orders, we determine the products that suit your needs. With your approval, we prepare your order and deliver it as soon as possible.
Where Can I Buy Your Products?
Where Can I Buy Your Products?
You can buy our products from our offices in Beyoğlu. We also support you with our online ordering and consultancy services.
Are Your Products Environmentally Friendly?
Are Your Products Environmentally Friendly?
Yes, our LED products are environmentally friendly and energy efficient. They also reduce waste due to their long life.
What Payment Methods Do You Accept?
What Payment Methods Do You Accept?
We accept a variety of payment methods. Credit cards and bank transfers are available.
What Are The Color Options Of LED Lights?
What Are The Color Options Of LED Lights?
Our LED products offer various color options. You can choose the colors that suit your needs and create the most suitable atmosphere for your space.
How Long Does It Take To Assemble Your Products?
How Long Does It Take To Assemble Your Products?
Installation time varies depending on the type of product and the size of the area to be installed. Generally, our professional team completes the installation quickly and efficiently.
Are The Sizes Of Your Products Specially Prepared?
Are The Sizes Of Your Products Specially Prepared?
Yes, the dimensions of our products can be specially prepared according to the needs of our customers. In this way, we offer the most suitable solutions for your space.
How Long Is The Warranty Period On Your Products?
How Long Is The Warranty Period On Your Products?
Warranty period may vary depending on product type. Generally, our products are covered by a 1-year warranty. You can contact us for more detailed information about warranty conditions.